Needle Help

Estelle Yarns


Dear Customer,


If you need help with ChiaoGoo Knitting needles, please write to us at needlehelp@estelledesigns.ca.


Please include the following in your email.

  • A brief description of the problem you are having and how the problem occurred
  • A picture of the damaged item if you are reporting a claim
  • The product code number of the item you are reporting
  • The original receipt. If the original receipt is not available, then please supply the approximate date of purchase and the store item purchased.
  • Your name, address, and telephone number.

 

Thank you,
Needle Help at Estelle Yarns