Needle Help

Estelle Yarns

Dear Customer,

If you need help with ChiaoGoo Knitting needles, please write to us at needlehelp@estelledesigns.ca.

Please include the following in your email.

• A brief description of the problem you are having and how the problem occurred
• A picture of the damaged item, if you are reporting a claim
• The product code number of the item you are reporting
• The original receipt. If the original receipt is unavailable, please provide the approximate purchase date and the name of the store where the item was purchased.
• Your name, address, and telephone number.

Thank you,
Needle Help at Estelle Yarns